Here are 14 tools you absolutely must know as a project manager in the real world, to help you manage your Project Scope. This is also where our Business Analysts (BAs) come in - and you'll need to know this for your CAPM exam.

The best part is - you can find these tools in the Project Management Body of Knowledge (PMBOK Guide).

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Timestamps:
00:00 Introduction
01:15 Swimlane Flow Chart
02:35 Simple Process Flow Chart
03:18 Value Stream Map
05:47 Customer Journey Map
08:09 SIPOC
09:55 UML Sequence Diagram
11:37 Context Diagram
12:55 Brainstorming & Grouping
13:55 Affinity Diagram
14:23 Nominal Group Technique
15:50 Mind Map
16:39 Requirements Traceability Matrix
18:01 Work Breakdown Structure
18:28 WBS Dictionary
20:02 Pep Talk

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