Organization Theory and Design, Chapter 8- Part 3 - Innovation and Change Management
Rapid development of new products and services is becoming a strategic weapon
Time-based competition means delivering products and services faster than competitors, giving companies a competitive edge
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Barriers to Change
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Excessive focus on costs
Failure to perceive benefits
Lack of coordination and cooperation
Uncertainty avoidance
Fear of loss
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Techniques for Change Implementation
1. Establish a sense of urgency for change.
2. Establish a coalition to guide the change.
3. Create a vision and strategy for change.
4. Find an idea that fits the need.
5. Develop plans to overcome resistance.
6. Create change teams.
7. Foster idea champions.
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Change, not stability is the challenge for managers
There are four types of change
Organic structures foster innovation
A top-down approach is best for change and strategy
Top managers must foster culture change
The implementation of change can be difficult