Think you can skip UX research and trust your gut? In this video, I explain why that’s a risky move — especially in SaaS. I’ll walk you through what UX researchers actually do when you need one (and when you don’t) and how we at Eleken handle it without adding unnecessary roles.

Clear insights on the role of a UX researcher and how user understanding drives better product decisions.

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• User-Centered Design Can Improve Your Product – https://www.youtube.com/watch?v=VzEHeM-OdmU

• What Does a UX Researcher Do? – https://www.eleken.co/blog-posts/what-does-a-ux-researcher-do

• 14 Essential UX Research Methods and How They Are Used – https://www.eleken.co/blog-posts/14-essential-ux-research-methods

Check out Instagram for loads of Information on SaaS business: https://www.instagram.com/elekenagency/

Check out Eleken's blog, where we share our product design wisdom:
https://www.eleken.co/blog/main

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#uxresearch #userresearch #productdesign #uxstrategy #saasdesign #uxtips #eleken

00:00 – Intro
00:12 – What is UX Researcher?
00:45 – Do you always need one?