Stop guessing your way through UX problems! In this video, we break down the essential UX audit tools that reveal what’s actually going wrong in your product — where users drop off, what confuses them, and how to fix it fast.

From Google Analytics and Mixpanel to Hotjar, Crazy Egg, UXCam, and UserTesting — you’ll see what each tool does, when to use it, and how they work together to give you a full picture of user behavior.

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• User Interviews 101: Stop Guessing and Start Understanding Your Users – https://www.youtube.com/watch?v=s3Ly0xyOC-g

• 7 Best UX Audit Tools to Use in 2025 (With Real Use Cases) – https://www.eleken.co/blog-posts/7-useful-tools-to-help-with-your-ux-audit

• How to Conduct a UX Audit (Examples and Methods) – https://www.eleken.co/blog-posts/how-to-conduct-a-ux-audit-5-essential-steps

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00:00 – Intro
00:18 – Google Analytics
00:35 – Mixpanel
00:51 – Hotjar
01:09 – Crazy Egg
01:25 – UXCam
01:41 – UserTesting
02:05 – Our UX Audit Process