Over 55% of users ditch a product because they don't understand how to use it.
This alone shows you that the fact that a customer signed up isn't enough to make them stick around.
Signing up is only the beginning of the journey, and you know what they say about first impressions.
So, let me show 7 strategies you can use to create a smooth, personalized onboarding experience.
Please like, subscribe, and hit the bell button if you find this video useful.
• A Free Email Course on How to Create Best SaaS User Onboarding Experience – https://www.eleken.co/email-courses/user-onboarding
• Eleken's Ultimate SaaS Product Design Approach – https://youtu.be/BkN9__XaeSo?si=LxW7ZiAkUHpj_p3N
• User Onboarding UX Patterns: a Guide for SaaS Companies – https://www.eleken.co/blog-posts/user-onboarding-ux-patterns-a-guide-for-saas-companies
Check out Instagram for loads of Information on SaaS business: https://www.instagram.com/elekenagency/
Check out Eleken's blog, where we share our product design wisdom:
https://www.eleken.co/blog/main
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Contact Us
• Website: https://www.eleken.co/
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#saasonboarding #saasonboardingexperience #useronboarding #saasux #useronboardingdesign #eleken
00:00 – Intro
00:25 – What user onboarding even means
02:14 – Product Tours
02:50 – Segmented onboarding
03:25 – Welcome emails
03:59 – Video tutorials
04:40 – Tooltips
05:07 – Demos
05:42 – Gamification