In this quick tutorial you are going to learn how to use the 4 communication quadrants to cut your inbox time in half and eventually join the clean inbox club.

A typical day in the office starts with checking your emails. But what if you have tons of emails every day? How are you going to finish all of your tasks and how are you going to prioritize your emails?

In this video tutorial, you will learn how to have an effective email management. Let’s get to know the four quadrants of time management which can be applied in managing your inbox.

 Urgent and Important
 Not Urgent but Important
 Urgent but Not Important
 Not Urgent and Not Important

Let’s say you are in the customer service industry and your emails fall into four categories; those that are coming from customers, from your team, from the admin, and lastly those that are categorized as noise.

Learning effective email management is very important. Using the four email categories, you should be able to identify which ones fall under the Urgent and Important. In every business, customers are very important. So when you check your inbox in the morning, you should probably tag customers’ emails as urgent and important. These emails are the ones that you should take care of before doing other tasks.

Admin emails are probably Not Urgent but Important and team emails are Urgent but Not Important. These two can easily be interchanged depending on the need or your role in the team.

The least of your priority are the ones that are Not Urgent and Not Important. These are what you called “noise” emails. These can be your weekly news or update, reminders on upcoming event and so on.

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