In this video, we're going to be talking about problem management in the context of ITIL. Problem management is an important part of the ITIL framework, and this video will teach you how to apply problem management to your ITIL4 projects.
If you're looking to gain a better understanding of problem management in the context of ITIL, then this video is for you! By the end of this video, you'll have a basic understanding of problem management in the ITIL framework and be able to apply it to your own projects.

Learn more about ITIL® here: https://bit.ly/4iyYe4R
Explore More from our Free Resources: https://bit.ly/3GPxDTv

#ITILProblemManagement #ProblemManagement #ITIL4ProblemManagement #itilcertification #itil #certification #theknowledgeacademy

0:00 - Introduction
0:43- What is ITIL Problem Management
3:02 - Types
7:13 - Roles and Responsibilities
8:20 - Benefits

Learn About The Knowledge Academy Courses : https://www.theknowledgeacademy.com

About The Knowledge Academy :
The Knowledge Academy is the largest Accredited Global supplier of training. We have provided training for over 2 Million Delegates Worldwide and over two-thirds are returning customers. The Knowledge Academy (TKA) can provide certified training courses in over 195 countries and over 1000 locations. These locations have been carefully hand-selected to provide the industry leading Delegates Experience. All our training centers are modern and state of the art locations. We have an above industry pass rate of 98%, in some cases are delegates achieve maximum marks!

We are accredited by key leading authorities including PeopleCert, APMG, BCS, ICASA, PMI and more. The Knowledge Academy have been recognised by The Times, The Mail and PWC for excellence in learning.

We have over 3,000 highly experienced instructors, with real world subject matter experience. We can offer a variety of training methods including:

• Classroom
• Online
• Onsite
• Virtual

For more information about The Knowledge Academy courses, visit:
- Website: https://www.theknowledgeacademy.com
- Facebook: https://www.facebook.com/The.Knowledge.Academy.Ltd
- Twitter: https://twitter.com/TKA_Training
- LinkedIn: https://www.linkedin.com/company/the-knowledge-academy/