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What happens when AI agents don't just assist SAP employees but actually start doing parts of their work? What if AI could investigate exceptions, prepare transactions, create reports, monitor processes, and coordinate workflows? If AI takes over 20% or 30% of the tasks inside a role, does that automatically mean the job disappears? Not necessarily, the bigger leadership question is how the remaining work changes and where human value becomes more important. For SAP leaders, CIOs, practice heads, transformation leaders, and workforce leaders, the conversation needs to move beyond “AI replaces jobs.” The real question is: How should we redesign the work?

Chapters:
00:00 - Introduction: The Workforce Transformation Question
00:34 - Deconstructing Roles: Analyzing Tasks Instead of Broad Job Titles
01:10 - Scenario Analysis: How the SAP Functional Consultant Role Evolves
01:53 - The 4 Workforce Redesign Questions
02:38 - Capturing Released Capacity: Preventing Invisible Productivity Gains
03:10 - User Adoption, Role Clarity, & Trust in Human + AI Collaboration
03:45 - The Workforce Impact Template & SAP AI Leadership Mastery Overview with Devraj Bardhan

In this video, you’ll learn:
Why analyzing AI impact at the job-title level can miss how work actually changes.
Why a job should be viewed as a collection of tasks rather than one indivisible activity.
How tasks can be classified into AUTOMATE | AUGMENT | KEEP HUMAN | CREATE NEW.
Why leaders should redesign work before redesigning headcount.
How AI could assist SAP functional consultants with requirements, documentation, research, testing, and incident analysis.
Why human value can increasingly shift toward process judgment, business understanding, architecture decisions, governance, stakeholder management, and accountability.
The four questions leaders should ask about every role affected by AI.
What types of repetitive and predictable work may be candidates for automation.
What happens when AI releases 20% of a team's capacity and why that capacity needs a clear destination.
How organizations can potentially use released capacity for higher-value work, increased output, improved service, cost management, or avoiding future hiring needs.
Why deploying AI alone isn't enough, and why role clarity, skills, trust, and adoption matter.
How a Workforce Impact and Adoption Template can help leaders examine roles task by task.
Why the future of SAP work may increasingly be Human + AI → Redesigned Work → Higher Business Value.

Don't start with headcount. Start with the work. The organizations that understand how tasks, skills, accountability, and roles need to change will be better prepared for AI-driven workforce transformation.

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