Do you actually know the difference between a "skill" and an "agent" in SAP Joule, or are you using the terms interchangeably without realizing they mean completely different things architecturally? This session breaks down SAP Joule Studio and Agent Builder from the ground up, covering the full five-layer architecture that powers AI-driven automation across SAP systems. If you're serious about building intelligent, enterprise-grade agents rather than just chatbots, this foundational session is where you need to start. It concludes with a full hands-on build of a working maintenance validation agent.
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In this video, you'll learn:
The critical difference between a "skill" (a function) and an "agent" (a decision-maker that uses functions)
The five-layer Joule architecture: Experience, Build, Integration, Identity, and Execution layers
How SAP Connectivity Services, OData APIs, and SAP Graph power BTP integration for AI agents
Why identity propagation and least-privilege access are critical security principles for agent design
The five core building blocks of a custom agent: instructions, reasoning, tool/action layer, context/grounding, and governance
How Joule's model-agnostic design lets you integrate OpenAI, Anthropic, Google, or SAP's own models
A full hands-on walkthrough building a "Maintenance Fulfillment Validator" agent using pre-built skills and destinations
Understanding agents vs. skills at this level is what separates consultants who can configure Joule from those who can actually architect intelligent automation for a business.
This is Module 1 of the series; the concepts here form the base for everything more advanced that follows.
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