Handling complaints, returned goods and product recalls — Pharmaceutical quality assurance, B Pharm 6th semester.
Syllabus: earlier PCI/CBCS syllabus.
Unit 4, part 1.

Covered topics
Complaints: Complaints and evaluation of complaints, Handling of return good, recalling and waste disposal

Study this subject
https://www.youtube.com/playlist?list=PLacMvfuedRXO8GYWU2SVH1y6tDO_lpI5t

Next lesson: Document maintenance in pharmaceutical industry
https://youtu.be/cFthe3NHmAE

Previous lesson: Good laboratory practices
https://youtu.be/_o4C-rB5syE

Study resources and links
Android app: https://play.google.com/store/apps/details?id=co.alexis.viki
Website: https://www.firsthope.co.in/b-pharm
Instagram: https://www.instagram.com/firsthope_pharmacy/
Resource: https://chat.whatsapp.com/Hmw2llEfqWeFJ9ReaNENS8
Telegram: https://t.me/first_hope01
LinkedIn: https://www.linkedin.com/company/first-hope-fh/
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Video or playlist: https://www.youtube.com/live/v_CL4wPunKk?si=9wpI6rYOtSaVi03C