ServiceNow IT Operations Management Course

4.5 (63 reviews)
  • 8 Lessons
  • 290 Students
  • Certificate of completion

Service management (ITSM) offers a comprehensive approach to delivering IT services. Operations management (ITOM) handles the tools, environment, and processes for operating such services .

To Register in Course you have to watch at least 30 Second of any lesson

What You'll Learn

  • Master configuring and deploying ServiceNow ITOM tools for efficient IT operations management and service delivery
  • Implement proactive monitoring and event management strategies using ServiceNow ITSM and ITOM modules
  • Optimize incident, problem, and change management processes within ServiceNow to enhance IT service reliability
  • Leverage ServiceNow automation capabilities to streamline IT operations and reduce manual tasks
  • Analyze IT operations data to identify trends, improve performance, and ensure service continuity
  • Integrate ServiceNow ITSM with other enterprise systems for seamless IT service management and operational efficiency

Course Content

8 Lessons • 28 m total

How to Get The Certificate

  • You must have an Account on the platform.
  • Complete all lessons.
  • Watch at least 50% of Lesson Duration.
  • Get your Certificate free 🎉 !

Certificate Example

Mind Luster Certificate Template

4.5 (63 reviews)

Overall rating

  • 5.0 54%
  • 4.0 41%
  • 3.0 5%
  • 2.0 0%
  • 1.0 0%

Reviews

Priya

· 2w ago

Very Good

Jarupla Santhosh

· 1mo ago

Good

INNOCENT MAHENGE

· 1mo ago

Good

N.S. Abdul Azeez

· 2mos ago

Good

Haritha Swarna

· 2mos ago

good

Santh Saran Puranapanda

· 3mos ago

Good Training Modules

Atul Palo

· 4mos ago

All the topics were very nicely explained and the overall course learning journey was very much exciting and helpful.

Susant Kumar Palo

· 4mos ago

It is an excellent tool that facilitates legal processes, they can sign several documents with a single click.

CHANDAN SHARMA

· 4mos ago

good

Arputha

· 4mos ago

Helpful

Umesh Anvekar

· 4mos ago

very good

Pilla Haritha sai

· 5mos ago

good

ServiceNow IT Operations Management Course Description

Service management (ITSM) offers a comprehensive approach to delivering IT services. Operations management (ITOM) handles the tools, environment, and processes for operating such services .

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Course Intro