What are business communication skills? Business communication skills are skills that influence the way in which a worker conveys information to another person associated with the business for which he or she workers. ... Hotel managers, on the other hand, frequently communicate with both guests and workers to ensure that all guests' needs are accommodated.What are the 3 categories of business communication? From a broader perspective, organizational communication takes three different forms such as: Internal operational communication, External operational communication, and. Personal communication.What are the 4 types of communication? There are four main types of communication we use on a daily basis: verbal, nonverbal, written and visual.Why is communication in business important? Effective communication is a vital tool for any business owner. Communication is also important within the business. ... Effective communication can help to foster a good working relationship between you and your staff, which can in turn improve morale and efficiency.