Strategic services marketing Course

5.0 (1 review)
Created by:

IIT Roorkee July 2018

  • 61 Lessons
  • 225 Students
  • Certificate of completion

Enhance your professional skills with our comprehensive online course in Strategic Services Marketing. Designed for marketing professionals, business managers, and entrepreneurs in the Middle East and beyond, this training course provides the essential knowledge and practical strategies needed to excel in the competitive field of marketing services. Gain a deep understanding of how to develop and implement effective marketing strategies that drive growth and ensure your services stand out in a crowded marketplace. Throughout this course, you will learn to: - Develop strategic marketing plans tailored for service-oriented businesses - Identify target markets and customer segments effectively - Utilize innovative marketing tools and digital channels to reach your audience - Build compelling value propositions that differentiate your services - Measure and analyze marketing performance for continuous improvement - Implement branding and positioning strategies to strengthen market presence This course is ideal for marketing professionals, business owners, and managers seeking to advance their careers in strategic marketing. It is also suitable for those looking to enhance their understanding of service marketing, whether you are in Saudi Arabia, UAE, or the broader Middle East region, aiming to stay ahead in the evolving marketing landscape. Choosing this course on our platform ensures access to high-quality training led by industry experts, flexible online learning, and a certified course that adds value to your professional profile. Our focus is on delivering actionable insights that can be immediately applied to your business or career development. Upon completing this training course, you will be awarded a recognized Certificate in Strategic Services Marketing, demonstrating your expertise and commitment to professional growth. This certification can open doors to new career opportunities, promotions, and increased earning potential in the dynamic marketing industry. Take the next step in your marketing career today with this professional, certification-ready training course designed to elevate your strategic skills and accelerate your career growth. IIT Roorkee July 2018

To Register in Course you have to watch at least 30 Second of any lesson

What You'll Learn

  • Develop strategic marketing plans for service-based businesses using targeted customer insights and market analysis
  • Identify and segment target markets effectively to enhance service marketing strategies and customer engagement
  • Utilize digital channels, innovative marketing tools, and data analytics to optimize service promotion and reach wider audiences
  • Create compelling value propositions and positioning strategies to differentiate services and strengthen brand presence in competitive markets

Course Content

61 Lessons • 29 h 59 m total

Strategic Services Marketing Promo

7:21

Lecture 01 Services and their Unique Characteristics

18:06

Lecture 02 Services in Modern Economy

25:58

Lecture 03 Trends and Challenges in Services Marketing

30:14

Lecture 04 Service Marketing Mix and Value Creation

35:03

Lecture 05 Services Ecosystem and Stakeholder Analysis

24:05

Lecture 07 Designing memorable customer experiences

36:42

Lecture 06 Customer Journey Mapping and Touchpoint Analysis

26:22

Lecture 08 Personalization and Customization in Services

31:03

Lecture 09 Emotional and Sensory marketing in Services

46:58

Lecture 10 Technology enabled customer experiences

33:56

Lecture 11 Service Design Thinking and Design driven Innovation

58:58

Lecture 12 Open Innovation and Collaboration in Services

25:53

Lecture 13 Crowdsourcing and customer involvement in service development

21:27

Lecture 14 Managing Service Failures and Service Recovery Strategies

43:41

Lecture 15 Leveraging Customer Feedback for Continuous Improvement

40:54

Lecture 16 Digitalization of Services and Digital Service Platforms

43:08

Lecture 17 Online Customer Engagement and Social Media Marketing

35:28

Lecture 18 Mobile Marketing and Location based Services

24:59

Lecture 19 Artificial Intelligence and Chatbot Integration in Services

33:39

Lecture 20 Blockchain and its application in service industries

32:41

Lecture 21 Data driven Decision making in Services Marketing

22:33

Lecture 22 Customer Analytics and Segmentation Strategies

23:28

Lecture 23 Predictive Analytics for Personalized Marketing

29:50

Lecture 24 Sentiment Analysis and Social Listening in Services

21:50

Lecture 25 Ethical Considerations in Handling Customer Data

16:09

Lecture 26 Building a Strong Service Brand Identity

42:00

Lecture 27 Brand Positioning and Differentiation Strategies

26:38

Lecture 28 Online Brand Management and Reputation Monitoring

28:06

Lecture 29 Managing Brand Extensions and Brand Partnerships

30:12

Lecture 30 Internal Branding and Aligning Employees with the Brand

34:34

Lecture 31 Measuring and Improving Service Quality

26:39

Lecture 32 SERVQUAL and Other Service Quality Measurement Tools

31:40

Lecture 33 Service Guarantees and Service level Agreements

27:06

Lecture 34 Service Recovery Strategies and Complaint Handling

35:33

Lecture 35 Cultivating a Culture of Service Excellence

31:57

Lecture 36 Pricing Strategies for Services and Value based Pricing

33:47

Lecture 37 Dynamic Pricing and Revenue Optimization Techniques

34:40

Lecture 38 Bundling and Packaging Strategies in Service Pricing

29:41

Lecture 39 Subscription Models and Revenue Diversification

19:55

How to Get The Certificate

  • You must have an Account on the platform.
  • Complete all lessons.
  • Watch at least 50% of Lesson Duration.
  • Get your Certificate free 🎉 !

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5.0 (1 review)

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Reviews

Dimple J P Dunston

· 3d ago

Very good

Jay Arr Gawal

· 5d ago

It's okay

A. K. M. THOHIDUL ALAM KHAN

· 1mo ago

It was a truly informative and inspiring knowledge sharing event. I have really learned a lot of contemporary research aspects from this scholarly event. Thank you very much.

Adranya Boniface

· 1mo ago

I appreciate it

Strategic services marketing Course Description

Enhance your professional skills with our comprehensive online course in Strategic Services Marketing. Designed for marketing professionals, business managers, and entrepreneurs in the Middle East and beyond, this training course provides the essential knowledge and practical strategies needed to excel in the competitive field of marketing services. Gain a deep understanding of how to develop and implement effective marketing strategies that drive growth and ensure your services stand out in a crowded marketplace. Throughout this course, you will learn to: - Develop strategic marketing plans tailored for service-oriented businesses - Identify target markets and customer segments effectively - Utilize innovative marketing tools and digital channels to reach your audience - Build compelling value propositions that differentiate your services - Measure and analyze marketing performance for continuous improvement - Implement branding and positioning strategies to strengthen market presence This course is ideal for marketing professionals, business owners, and managers seeking to advance their careers in strategic marketing. It is also suitable for those looking to enhance their understanding of service marketing, whether you are in Saudi Arabia, UAE, or the broader Middle East region, aiming to stay ahead in the evolving marketing landscape. Choosing this course on our platform ensures access to high-quality training led by industry experts, flexible online learning, and a certified course that adds value to your professional profile. Our focus is on delivering actionable insights that can be immediately applied to your business or career development. Upon completing this training course, you will be awarded a recognized Certificate in Strategic Services Marketing, demonstrating your expertise and commitment to professional growth. This certification can open doors to new career opportunities, promotions, and increased earning potential in the dynamic marketing industry. Take the next step in your marketing career today with this professional, certification-ready training course designed to elevate your strategic skills and accelerate your career growth. IIT Roorkee July 2018

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Course Intro