Quality Management Course

4.5 (1068 reviews)
  • 19 Lessons
  • 3.8K Students
  • Certificate of completion

Quality management is the act of overseeing all activities and tasks needed to maintain a desired level of excellence. Quality management includes the determination of a quality policy, creating and implementing quality planning and assurance, and quality control and quality improvement.What are the 7 quality management principles? THE SEVEN PRINCIPLES OF QUALITY MANAGEMENT Engagement of people. Customer focus. Leadership. Process approach. Improvement. Evidence-based decision making. Relationship management.What is the purpose of quality management? The purpose of a quality management system is to ensure every time a process is performed, the same information, methods, skills and controls are used and applied in a consistent manner. If there are process issues or opportunities, this is then fed into the quality management system to ensure continuous improvement.

To Register in Course you have to watch at least 30 Second of any lesson

What You'll Learn

  • Implement quality planning and assurance strategies to meet organizational standards and customer expectations effectively
  • Apply the seven principles of quality management—customer focus, leadership, engagement, process approach, improvement, evidence-based decision making, and relationship management—in real-world scenarios
  • Develop and implement quality control procedures to identify and address process deviations and defects efficiently
  • Utilize data-driven decision-making techniques to enhance quality performance and drive continuous improvement initiatives
  • Establish and maintain a quality management system that ensures consistency, compliance, and operational excellence
  • Lead teams to foster a culture of quality, engagement, and proactive problem-solving within organizations
  • Analyze process performance metrics to identify opportunities for quality enhancement and operational efficiency
  • Integrate relationship management practices to strengthen stakeholder collaboration and support sustainable quality improvements

Course Content

19 Lessons • 1 h 6 m total

How to Get The Certificate

  • You must have an Account on the platform.
  • Complete all lessons.
  • Watch at least 50% of Lesson Duration.
  • Get your Certificate free 🎉 !

Certificate Example

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4.5 (1068 reviews)

Overall rating

  • 5.0 59%
  • 4.0 37%
  • 3.0 3%
  • 2.0 1%
  • 1.0 1%

Reviews

Mahmoud Hola

· 2d ago

Good and simple

Zakaria Fnittou

· 1w ago

Excellent course. Very useful and informative. Thank you

KRISHAN LAL

· 1w ago

good

Gosavi Gitanjali

· 2w ago

nice

Loraine leskar

· 2w ago

excellent

Daniel Meresa Yifter

· 2w ago

3

ALI HASSAN

· 2w ago

.

Benedict Joshua Edward J.

· 2w ago

excellent

Ashenafie Tesgaye

· 2w ago

Perfect

Lenka Horvathova

· 3w ago

very good

ALAA MOHAMED ABD EL MONEM MAHOMOUD OSMAN

· 4w ago

ممتاز

Basem Masaoud

· 1mo ago

It's a great course

Quality Management Course Description

Quality management is the act of overseeing all activities and tasks needed to maintain a desired level of excellence. Quality management includes the determination of a quality policy, creating and implementing quality planning and assurance, and quality control and quality improvement.What are the 7 quality management principles? THE SEVEN PRINCIPLES OF QUALITY MANAGEMENT Engagement of people. Customer focus. Leadership. Process approach. Improvement. Evidence-based decision making. Relationship management.What is the purpose of quality management? The purpose of a quality management system is to ensure every time a process is performed, the same information, methods, skills and controls are used and applied in a consistent manner. If there are process issues or opportunities, this is then fed into the quality management system to ensure continuous improvement.

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Course Intro