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IT support for IT Professionals

Track :

Computer Softwares

Lessons no : 6

For Free Certificate After Complete The Course

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What will you learn in this course?
  • Develop troubleshooting skills for hardware, software, and network issues in IT support environments using diagnostic tools and techniques
  • Implement effective user support strategies to resolve technical problems and improve user satisfaction in IT operations
  • Configure and maintain computer systems, peripherals, and network devices to ensure optimal performance and security
  • Apply best practices for IT security, data protection, and system updates to safeguard organizational information assets
  • Utilize remote support tools and ticketing systems to efficiently manage and resolve IT support requests
  • Document IT support procedures, solutions, and system configurations to facilitate knowledge sharing and compliance

How to Get The Certificate

  • You must have an account Register
  • Watch All Lessons
  • Watch at least 50% of Lesson Duration
  • you can follow your course progress From Your Profile
  • You can Register With Any Course For Free
  • The Certificate is free !
Lessons | 6


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61 Reviews

Victor Covrig

Nice
2025-10-17

Terry E. Ocampo

Great
2025-10-17

Trevor Mwamba

Thanks for the basics
2025-10-08

rector

Good platform to learn the courses we need in our whole lives
2025-10-06

Rohit Kumar Verma

very creative and relivent content
2025-09-30

Ghulam Murtaza Khan

excellent
2025-09-02

Sonali ramesh igave

How to get job in this fild
2025-07-30

George Royal

Great Course
2025-07-15

Jelex Fria

excellent
2025-07-12

KHURSHID AHMAD THOKER

Excellent
2025-07-11

Uzoezi Michael Orahemo

Excellent
2025-06-29

mohsin

...
2025-06-02

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Information technology (IT) is the use of computers to create, process, store, and exchange all kinds of electronic data and information. IT is typically used within the context of business operations as opposed to personal or entertainment technologies. IT is considered to be a subset of information and communications technology (ICT). An information technology system (IT system) is generally an information system, a communications system, or, more specifically speaking, a computer system – including all hardware, software, and peripheral equipment – operated by a limited group of IT users.