Mildred Daniela Vera Gómez
ninguna
IT support for IT Professionals Course
(84 reviews)
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6 Lessons
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855 Students
- Certificate of completion
Information technology (IT) is the use of computers to create, process, store, and exchange all kinds of electronic data and information. IT is typically used within the context of business operations as opposed to personal or entertainment technologies. IT is considered to be a subset of information and communications technology (ICT). An information technology system (IT system) is generally an information system, a communications system, or, more specifically speaking, a computer system – including all hardware, software, and peripheral equipment – operated by a limited group of IT users.
To Register in Course you have to watch at least 30 Second of any lesson
What You'll Learn
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Develop troubleshooting skills for hardware, software, and network issues in IT support environments using diagnostic tools and techniques
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Implement effective user support strategies to resolve technical problems and improve user satisfaction in IT operations
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Configure and maintain computer systems, peripherals, and network devices to ensure optimal performance and security
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Apply best practices for IT security, data protection, and system updates to safeguard organizational information assets
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Utilize remote support tools and ticketing systems to efficiently manage and resolve IT support requests
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Document IT support procedures, solutions, and system configurations to facilitate knowledge sharing and compliance
Course Content
6 Lessons • 15 h 3 m total
IT Support Training Day 1 Training Concepts Domain Controller
IT Support Training Day 2 Active Directory Group Policy Windows Tools
IT Support Training Day 3 Office 365 and Outlook Basics
IT Support Training Day 4 Exchange Browsers File Sharing PDQ Imaging
Guide me IT Program 16 Weeks IT Training
How to Get The Certificate
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You must have an
Account
on the platform.
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Complete all lessons.
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Watch at least 50% of Lesson Duration.
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Get your Certificate free 🎉 !
4.7
(84 reviews)
Overall rating
Reviews
Be the First One Review This Course
Daniel Adeleye
i enjoyed watching the course
john mulimbi
Good
Réginald Louis
Excellent
Mohamed Emad
nice
Carmen Borha
Good
Saida Requez Andagua
Buen curso para los interesados en desarrollarse en el area de TI
Ermiyas Siyamregn
it is good
Winner Jimmy
This course is excellent
Alexis Ortiz Abreu
Good!
Ashenafi Misgun Kahsay
good
Ronnel P
VERY GOOD
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IT support for IT Professionals Course Description
Information technology (IT) is the use of computers to create, process, store, and exchange all kinds of electronic data and information. IT is typically used within the context of business operations as opposed to personal or entertainment technologies. IT is considered to be a subset of information and communications technology (ICT). An information technology system (IT system) is generally an information system, a communications system, or, more specifically speaking, a computer system – including all hardware, software, and peripheral equipment – operated by a limited group of IT users.
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