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The Balanced Scorecard Learning and Growth Perspective

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Capt. Oleksiy Yanbergs

Well delivered in good and understandable manner 2025-04-27

Lillian Luzze Nannozi

The course was simple and informative 2025-04-06

Tota Sravanthi

Great 2025-03-26

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Amazing 2025-03-26

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Excellent 2025-03-26

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Excellent 2025-03-26

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Knowledgeable certification 2025-03-26

Amrutha MB

A very insightful information and knowledge 2025-03-26

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Course Description

A balanced scorecard is a strategic management performance metric that helps companies identify and improve their internal operations to help their external outcomes. It measures past performance data and provides organizations with feedback on how to make better decisions in the future. The four perspectives of a traditional balanced scorecard are Financial, Customer, Internal Process, and Learning and Growth. Therefore, an example of Balanced Scorecard description can be defined as follows: A tool for monitoring the strategic decisions taken by the company based on indicators previously established and that should permeate through at least four aspects – financial, customer, internal processes and learning & growth.
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